2-min DRIVE to Jasper National Park | 5 Bedrooms / 4 Bathrooms & 8 Beds!

There was food in the fridge when we arrived, dirty dishes in the cupboard, and the hottub did not work. Unfortunately, this booking is managed mostly by an AI platform (hostaway). If you notify them with any concerns, you are met with instant response that feels genuine, however, no one is actually on the other side responding to your requests. I have been waiting patiently for five days to hear back if I will be compensated for there being no hottub availability during our stay (which was the reason we booked). All I have received back is that they are "actively reviewing my feedback and will be in touch shortly" which is very similar to previous messages I have received from this booking that turned out to be untrue.